1. Acceptance of Terms

 

By accessing or using the ServiceEdge Marketing platform ("the Platform") and services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, you must not use the Platform.

 

2. Services Provided

 

We offer Self-Served/Do-it-Yourself Subscription-based access to AI-Powered Software-as-a-Service (SaaS) solutions - services which are creations of and provided by our partners, GoHighLevel, CloserX.ai and VoiceGenie. These SaaS Subscriptions are offered “as-is” and does not include any other services offered by ServiceEdge Marketing, like our marketing and business consulting and support services which are entirely separate service offerings.

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Details of the features and functionalities of our self-served subscription-based AI-Powered Software-as-a-Service (SaaS), are listed on our website and may change periodically.

 

3. User Accounts

 

To access certain features of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

 

4. Billing and Payments

 

• Subscription Plans: We offer monthly and yearly subscription plans. The fees for these plans are outlined on our website and are subject to change. Any changes to pricing will be effective upon posting on our website and be communicated to you, and by continuing to use the Services after such changes, you agree to the new pricing.

 

• Payment Method: Payments are processed via STRIPE, a secure third-party payment gateway. By providing your payment information, you authorize us to charge the applicable subscription fees to your chosen payment method.

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• Refund Policy: Due to the nature of our Services, we do not offer refunds, either partial or in full. You may cancel your subscription at any time, and no further charges will be applied after cancellation.

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5. Cancellation and Termination

 

• Cancellation by You: You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the Services until the end of your current billing period.

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• Termination by Us: We reserve the right to suspend or terminate your access to the Services at our discretion, including for any violation of these Terms or applicable laws.

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6. Intellectual Property

 

All content, trademarks, and data on the Platform, including but not limited to software, text, graphics, and logos, are the property of ServiceEdge Marketing or its licensors and are protected by Australian and international intellectual property laws.

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7. User Conduct

 

You agree not to use the Services for any unlawful purpose or in a way that infringes the rights of others. Prohibited activities include, but are not limited to:

• Unauthorized access to the Platform or its systems.

• Transmitting harmful or malicious code.

• Engaging in any activity that disrupts the Services.

 

8. Disclaimers

 

• No Warranties: The Services are provided "as is" and "as available," without any warranties, express or implied. We do not warrant that the Services will be uninterrupted or error-free.

• Limitation of Liability: To the maximum extent permitted by law, ServiceEdge Marketing shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services.

 

9. Indemnification

 

You agree to indemnify and hold harmless ServiceEdge Marketing, its partners and affiliates, and their respective officers, agents, and employees from any claims, liabilities, damages, and expenses arising out of your use of the Platform and Services or violation of these Terms.

 

10. Privacy

 

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for any disputes arising out of or relating to these Terms. 

 

12. Amendments

We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

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13. Reservation of Rights

ServiceEdge Marketing, our partners and affiliates reserve the right to refuse service, amend, vary, delete or supplement these Terms and Conditions at any time.

 

14. Contact Information

For any questions or concerns regarding these Terms, please contact us.

 

By using our website, platforms and services, you agree to these Terms and Conditions and consent to the collection and use of your personal information as described in our Privacy Policy.